Car Hire FAQs
What do I need to hire a car with Enterprise?
The essential items you will need to bring to an Enterprise Rent-A-Car branch when hiring a vehicle are:
- a valid drivers licence
- valid ID
- a credit or debit card.
You will also need to prove you are over 25 years of age, and there may be additional documentation required for international drivers.
Can I hire a car with a debit card?
We accept all major debit cards except for Maestro, Electron, Solo and pre-paid cards. To hire our 4x4s and premium vehicles, we require a credit card. All cards MUST have the main driver's name on it.
How much does it cost to rent a car?
Our prices may vary because car hire prices are based on various factors such as, vehicle size, seasonality, length of rental, vehicle make, availability and location. Customers are advised to start the booking process to determine the exact price.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. If you prepaid your booking and you cancel 3 days or more before your specified pick up time you will receive a full refund of the total amount. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 0800 800 227 to extend your reservation.
Covid FAQs
Find answers to all your Covid-related FAQs here
For additional questions, please visit our main car rental FAQs page.
Renting a Car at London Waterloo Train Station
Car Rental And Van Hire In Waterloo Station
Dating back to 1848, Waterloo Station is a Grade II listed building near the River Thames, on the south bank. As well as being a major train station serving parts of the south of England, it's also part of the London Underground. Managed by Network Rail, Waterloo serves around 100 million travellers a year, making it the busiest station in Britain. Enterprise Rent-A-Car provides an essential service for everyone who needs to rent a vehicle in Waterloo. You'll find the Enterprise branch inside the station itself, which is very convenient when getting off your train. While in the area, why not visit the London Dungeon, which is very close to the station, on the banks of the Thames. Right next door, you'll find the Sea Life London Aquarium, with its fascinating array of creatures. Also close by is the Imperial War Museum, providing a fascinating insight into life during the wars of the last century. Anyone interested in modern art will enjoy the Tate Modern, just under a mile from the station and with stimulating exhibitions, as well as a cafe and shop.
Van Hire From Waterloo Train Station
Hire a van or commercial vehicle from the Enterprise kiosk directly inside Waterloo Station. We have a selection of vans small, medium and large all at competitive prices. Our small vans are easy to load and are perfect for most jobs.
Free Pick-Up Service From Our Waterloo Station Branch
Our extensive network is made up from thousands of conveniently-located branches, including Waterloo Station, but if you can’t get to one, let us pick you up.
Waterloo Station Van Hire
Whether you’re moving home or just picking up new furniture, our range of new, reliable vans in our Waterloo Station branch will get you (and your goods) to where you need to be, safely and in comfort. Choose from our extensive fleet of commercial and passenger vans today.
Why hire with Enterprise?
Enterprise offers car and van hire worldwide, and with numerous branch locations it has never been this convenient. Whether it's for holiday, a business trip or to move goods, Enterprise can accommodate your needs. Offering short and long term hire, look no further. Receive the best customer service for a great price and book with Enterprise Rent-A-Car today.