Car Hire FAQs
What do I need to hire a car with Enterprise?
The essential items you will need to bring to an Enterprise Rent-A-Car branch when hiring a vehicle are:
- a valid drivers licence
- valid ID
- a credit or debit card.
You will also need to prove you are over 25 years of age, and there may be additional documentation required for international drivers.
Can I hire a car with a debit card?
We accept all major debit cards except for Maestro, Electron, Solo and pre-paid cards. To hire our 4x4s and premium vehicles, we require a credit card. All cards MUST have the main driver's name on it.
How much does it cost to rent a car?
Our prices may vary because car hire prices are based on various factors such as, vehicle size, seasonality, length of rental, vehicle make, availability and location. Customers are advised to start the booking process to determine the exact price.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. If you prepaid your booking and you cancel 3 days or more before your specified pick up time you will receive a full refund of the total amount. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 0800 800 227 to extend your reservation.
Covid FAQs
Find answers to all your Covid-related FAQs here
For additional questions, please visit our main car rental FAQs page.
Location Details
Services
Renting a Car at Poole
Poole Car & Van Hire
The Enterprise car and van rental branch is on Ringwood road, a 20-minute bus-ride from the centre of Poole. Take either the 11 or X6 bus and get off at the Newtown Tesco, the branch is a short walk from there.
You’ll find a wide selection of cars and vans to suit your needs, whether it’s a 20m3 van for a house move or a comfortable car to explore the area. All the vans can be driven with a standard licence and, if you have problems getting to us, we can come and pick you up.
Visiting Poole and the Area
Poole is set on the beautiful Dorset coast, just east of the Jurassic Coast, a Unesco World Heritage Site. The town sits on Sandbanks beach, part of a nine-mile-stretch of sand along the coast between Poole and Hengistbury Head.
Poole really does have something for everyone. There are museums and galleries, shops and restaurants and every water sport you can think of, all set in a stunning location on the largest natural harbour in Europe.
Activities Near Poole
With amazing beaches all around the obvious activities are watersports. Hamworthy Park and Poole Park are both just a short distance from the centre of town and have watersports and other activities.
If you want somewhere a bit quieter, head across the bay from Poole to Studland and Godlingston Heath National Nature Reserve. There are fabulous walks and the glorious Knoll beach, a long stretch of sandy beach with watersports, a cafe and a carpark, perfect for a day at the seaside.
Things to do with Kids Near Poole
There’s also plenty to see and do in the area with children. Take a drive to the New Forest for the day to see the ponies and stop off at Liberty's Owl, Raptor & Reptile Centre to try a bit of falconry. Or visit the Oceanarium on the promenade in Bournemouth where there are sharks, penguins, crocodiles and even otters to see and an underwater tunnel you can walk through.
Even if it’s not beach weather, you can keep the kids entertained at Tower Park with a cinema, ten pin bowling and play areas for younger children. For some high-energy fun head to Splashdown Waterpark with its 13 different slides of varying fear-factors that will get the whole family screaming.
Things to see near Poole
Poole Museum is down by the waterfront and covers 2000 years of local history. The collections are spread out across four historic buildings linked by a modern atrium.
A short drive out of town will take you to Upton Country Park with its Georgian Mansion, pretty walled garden and large parkland.
Garden lovers should visit Compton Acres, east of Poole towards Bournemouth, where there are several gardens including a formal Italian garden and a stunning Japanese garden. You can even buy some of the plants there to take home with you if you are feeling inspired.